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What to do when a brand will not pay you

NB
Noah Bennett · Gaming creator
Asked 3 weeks ago · Updated 2 weeks ago
PaymentsBrand dealsCreator business

A brand has gone quiet and still has not paid me weeks after I delivered. What do I actually do to get my money?

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4 answers

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Accepted answer
Sophia MillerKALO IQHead of Creator Relations3 weeks ago

Start polite, escalate fast. Resend the invoice with a friendly reminder and the due date. No response, send a firmer notice with a hard deadline that references your agreement. Still nothing, name the next step, a late fee if your terms allow it or small claims for a larger amount. Prevention beats chasing though, so use a contract, invoice the day you deliver and for bigger deals take a deposit up front. General info, not legal advice.

Escalate in stages

Friendly reminder, firm notice, then real consequences. Most pay at stage two.

Reference the agreement

A notice that quotes the agreed terms and a deadline gets taken seriously.

Have a last resort

A late fee in your terms or small claims for larger sums. Know it exists.

Prevent the next one

Deposit up front, invoice on delivery, net 30 max. Stop the problem at the source.

👍 Helpful 167
MW
Marcus WebbCreator Pro3 weeks ago

A firm email with a deadline and the line per our agreement got me paid in 48 hours after two weeks of silence. Tone matters.

👍 Helpful 24
SR
Sofia RomanoCreator ProTop contributor2 weeks ago

Deposits changed everything. 50 percent up front on bigger deals means the worst case is I am only ever chasing half.

👍 Helpful 18
AG
Aaliyah GrantCreator1 week ago

Net 90 is how this happens. I will not sign past net 30 now. The shorter the terms the less time a brand has to ghost the invoice.

👍 Helpful 12

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